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Build the quote request form

Choose the fields customers fill in when they request a quote, and what they see after submitting.

The form is the second step of the quote popup, after the customer has added products. It starts with a Contact Information section: First name, Last name, Email and Phone. You can add fields and sections, and change the message shown after submitting. Go to Quote Requests > Settings > Form builder and click Customize form.

Sections

Fields are grouped into sections. Each section has a title and a short description the customer sees above its fields. Add a section for each topic, for example Delivery or Project details. Click the pencil on a section to edit its title and description, or delete it.

Fields

Click Add field in a section and pick a type.

Text field

A typed answer. Single line or multi line. Use for company name, delivery notes, anything written.

Phone

A phone number with a country code picker.

Address

Billing address, Shipping address or Other. Billing and shipping are carried onto the ShopQuote when you accept.

File upload

PDF, CSV, Excel or images, up to 10 MB each. Available on plans with attachments.

Multiple choice

Checkboxes. The customer can pick several.

Radio buttons

The customer picks one.

First name, Last name and Email are always on the form and always required.

Field settings

Click a field to change it.

Label

The name the customer sees.

Required

The customer cannot submit without answering.

Half width

Two half width fields sit side by side.

Choices

The options for multiple choice and radio button fields.

Reorder fields within a section, or remove one with its delete action.

After submitting

The last step of the popup is a thank you screen. Edit it under the success settings.

Title

Default is Quote submitted.

Content

A sentence or two on what happens next.

Button label

Default is Continue shopping.

Button link

Where the button goes. Leave blank for your homepage.

Save

Click Save. The new form is live on your store straight away. Requests already submitted keep the answers they were sent with.

Where the answers go

Each request shows the customer's answers under Form submission. When you accept the request, the email, phone and any billing or shipping address are copied onto the ShopQuote.


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