Billing & Subscription
NetWise offers two subscription plans designed to fit different stages of your wholesale business:
Launch Plan — Free
Growth Plan — $24.95/month
Every newly installed store starts on the Launch Plan and can upgrade to the Growth Plan at any time. In addition, every new store receives a one-time 30-day free trial of the Growth Plan, giving you full access to all advanced features from day one.
Table of Contents
Q1. Which subscription plan do I start with?
Every newly installed NetWise store starts on the Launch Plan.
Immediately after installation, your store also receives a one-time 30-day free trial of the Growth Plan. During the trial, all Growth Plan features are fully available — there are no feature restrictions while your trial is active.
This means you can explore everything NetWise has to offer before deciding whether the Growth Plan is right for your business.
❗ Important: The free trial is available only once per Shopify store.
Q2. What is the Launch Plan?
The Launch Plan is NetWise's free plan, designed for merchants who are just getting started with wholesale selling.
It includes the core B2B functionality you need to begin selling wholesale, while some advanced features and usage limits apply.
The Launch Plan includes:
Unlimited Price Lists
Unlimited B2B Orders
Unlimited Customer Access
Manual Orders — limited to 5 per month
Quick Orders — limited to 5 lifetime
Product-level custom pricing only
Advanced capabilities — such as variant-level pricing, volume pricing, and CSV import/export — require upgrading to the Growth Plan.
💡 Tip: The Launch Plan is a great way to test your wholesale workflow before committing to a paid subscription.
Q3. What is the Growth Plan?
The Growth Plan costs $24.95/month and is designed for growing wholesale businesses that need more power and flexibility.
Upgrading removes all Launch Plan limitations and unlocks advanced wholesale capabilities, including:
Unlimited Manual Orders
Unlimited Quick Orders
Variant-level pricing
Volume Pricing
Quantity Breaks
CSV Import & Export
Advanced Shipping Discount Rules
Net Payment Terms
Integrations
Custom Email Domain
Remove NetWise Branding
Priority Support
If your wholesale operation is scaling — more orders, more buyers, more complex pricing — the Growth Plan gives you the full NetWise toolkit.
Q4. How does the 30-day free trial work?
Here's how the free trial works:
The free trial starts immediately after you install NetWise.
Every feature available in the Growth Plan is unlocked during the trial.
No features are restricted while the trial is active.
The trial lasts for 30 days.
The trial is available only once per Shopify store.
💡 Tip: Use the trial period to explore all Growth features before your subscription begins.
Q5. How do I upgrade to the Growth Plan?
Upgrading takes just a few clicks:
Open NetWise from your Shopify admin.
Navigate to Billing & Subscription.
Click Upgrade under the Growth Plan.
Shopify displays the subscription approval page.
Click Approve to confirm the subscription.
The Growth Plan becomes active immediately.
As shown in the Billing & Subscription page, the Growth Plan card displays the plan price and an Upgrade button.
[Insert Upgrade Flow Screenshot]
📝 Note: All subscription billing is securely managed by Shopify. NetWise never handles your payment details directly.
Q6. When will I be charged?
No charges are applied during the first 30 days (your free trial period).
After the trial ends, Shopify automatically begins charging $24.95/month for the Growth Plan.
Billing is handled entirely through Shopify Billing.
You can view and manage your subscription at any time from Shopify's billing page in your Shopify admin.
📝 Note: Your subscription charge will appear on your regular Shopify invoice.
Q7. Can I downgrade my subscription?
Yes. You can downgrade from the Growth Plan to the Launch Plan at any time.
After downgrading:
Growth Plan features are removed immediately.
Launch Plan usage limits apply immediately.
Any Growth-only functionality becomes unavailable until you upgrade again.
❗ Important: Before downgrading, review the Launch Plan limitations — such as the 5 Manual Orders per month and 5 lifetime Quick Orders limits — to make sure your workflow won't be interrupted.
Q8. What happens if I cancel my subscription?
If you cancel your Growth subscription:
Your store automatically moves back to the Launch Plan.
Growth-only features become unavailable immediately.
Launch Plan usage limits apply right away.
Your existing data remains available whenever possible, but any Growth-only functionality cannot be used until you upgrade again.
📝 Note: Canceling your subscription does not delete your price lists, customers, or order history — it only changes which features you can actively use.
Q9. What features are included in each plan?
The table below compares the Launch Plan and Growth Plan side by side.
[Insert Pricing Comparison Screenshot]
📝 Note for editor: The comparison table below should exactly match the official NetWise pricing matrix. Please verify each value against the current pricing page before publishing.
Feature | Launch Plan (Free) | Growth Plan ($24.95/month) |
B2B Application | ✔ Included | ✔ Included |
Price Lists | Unlimited | Unlimited |
B2B Orders | Unlimited | Unlimited |
Customer Access | Unlimited | Unlimited |
Manual Orders | 5 per month | Unlimited |
Custom Pricing | Product-level only | Product & variant-level |
Volume Pricing | ✖ Not included | ✔ Included |
Quantity Breaks | ✖ Not included | ✔ Included |
CSV Import & Export | ✖ Not included | ✔ Included |
Shipping Discount Rules | ✖ Not included | ✔ Included |
Net Payment Terms | ✖ Not included | ✔ Included |
Quick Orders | 5 lifetime | Unlimited |
Integrations | ✖ Not included | ✔ Included |
Custom Email Domain | ✖ Not included | ✔ Included |
Remove NetWise Branding | ✖ Not included | ✔ Included |
Priority Support | ✖ Not included | ✔ Included |
Onboarding | Standard | Assisted |
Q10. What do the Usage cards mean?
The Billing & Subscription page displays Usage cards that help you monitor your current activity and remaining limits.
Price Lists
Displays the number of Price Lists you have created.
Available without restrictions on both plans.
Manual Orders
Shows the number of Manual Orders used during the current month.
Launch Plan: limited to 5 Manual Orders per month.
Growth Plan: includes unlimited Manual Orders.
Quick Orders
Shows the number of Quick Orders used.
Launch Plan: includes 5 lifetime Quick Orders.
Growth Plan: includes unlimited Quick Orders.
💡 Tip: Check your Usage cards regularly. If you're approaching a limit on the Launch Plan, it may be a good time to consider upgrading.
Q11. Frequently Asked Questions
Which plan do new stores receive?
Every newly installed store starts on the Launch Plan, along with a one-time 30-day free trial of the Growth Plan.
Is the free trial available more than once?
No. The free trial is available only once per Shopify store.
When does the free trial start?
The trial starts immediately after installing NetWise.
Will I be charged during the trial?
No charges are applied during the 30-day trial period.
What happens after the trial ends?
If you approved the Growth subscription, Shopify begins charging $24.95/month. Otherwise, your store continues on the free Launch Plan.
Can I upgrade before the trial ends?
Yes. You can upgrade to the Growth Plan at any time from the Billing & Subscription page.
Can I downgrade at any time?
Yes. You can downgrade from Growth to Launch at any time.
What happens to my features after downgrading?
Growth-only features become unavailable immediately, and Launch Plan limits apply right away. Your data remains intact.
Can I upgrade again later?
Yes. You can upgrade back to the Growth Plan at any time. Note that the free trial will not apply again.
Why can't I create more Manual Orders?
On the Launch Plan, Manual Orders are limited to 5 per month. Upgrade to the Growth Plan for unlimited Manual Orders, or wait until the limit resets next month.
Why can't I create more Quick Orders?
The Launch Plan includes 5 lifetime Quick Orders. Once used, you'll need to upgrade to the Growth Plan to continue creating Quick Orders.
How do I know how many trial days are left?
Your remaining trial days are displayed on the Billing & Subscription page inside NetWise.
Who manages subscription payments?
All subscription payments are securely managed by Shopify Billing. Charges appear on your regular Shopify invoice.
📝 Need more help? If you have any questions about billing or your subscription, reach out to our support team — we're happy to help.